Use Cases

For POS and Access Systems

Configuration

Use CaseExpected Result
A different API key can be saved on each outletYes

Redeem

Use Case

Expected Result

Enter an empty voucher code and try to redeem it

A proper message is shown

Enter the same voucher twice

The voucher can only be added once

For POS without a keyboard: Enter the voucher code with the virtual keyboard and redeem it

The code can be entered and the voucher can be redeemed

Read the QR-Code of a voucher by using a scanner and redeem it

The code will be entered and the voucher can be redeemed

For mobile devices: Scan the QR-Code of a voucher with the device's camera and redeem it

The code will be entered and the voucher can be redeemed

Redeem a voucher when the order total is higher that the voucher amount

  • A further payment method(s) can be selected

  • The voucher is fully redeemed in e-guma

Redeem a voucher when the order total is smaller than the voucher amount

A part of the voucher is redeemed

Redeem 2 different vouchers in one order

Both vouchers can be redeemed

Use a voucher and pay the remaining amount with cash

The remaining amount is calculated correctly

Use a voucher and pay the remaining amount with a debit or credit card

The remaining amount is calculated correctly

Try to redeem a fully redeemed voucher

The user is notified that the voucher is already redeemed

Try to redeem a voucher with a wrong code

The user is notified that the voucher does not exist

Cancel an order paid by voucher

The amount of the voucher is the same as before the redemption

  • Install the voucher2mobile app

  • Add a voucher to your voucher2mobile account

  • Redeem the voucher with the ShortCode

  • The voucher is redeemed in e-guma

  • The 12 digit voucher code is saved in your database

  • The 12 digit voucher code is printed on the receipt

Depot Voucher

Use Case

Expected Result

Enter an empty voucher code an try to activate it

A proper message is shown

For mobile devices: Scan the QR-Code of a voucher with the device's camera and activate it

The code will be entered and the voucher can be activated

Sell a voucher

  • The voucher is added with the correct amount to the order

  • The voucher is added in e-guma as sold

Sell a voucher with free amount

  • The user is requested to enter an amount

  • The voucher is added with the entered amount to the order

  • The voucher is added in e-guma as sold with the entered amount

Sell the previous voucher a second time

  • No order line is added

  • The user is notified that the voucher is already activated

Try to add two times the same voucher

  • One voucher is added to the order

  • A message says that the entered voucher is already added

Sell 2 vouchers with the same amount

Both vouchers are added in e-guma as sold

Sell 2 vouchers with different amounts

Both vouchers are added in e-guma as sold

Sell a voucher that does not exist in e-guma

  • No order line is added

  • The user is notified that the voucher is not correct

The VAT for the order line is 0

Yes

Cancel a transaction with a depot voucher

The voucher appears as deleted in e-guma

Sold vouchers are not relevant for daily turnover

Yes

Charge a voucher

Use CaseExpected Result
Enter a code of a valid voucher and an amountThe voucher is topped up
Enter a code of an invalid voucher and an amountAn error message is shown
For mobile devices: Scan the QR-Code of a voucher with the device's cameraThe voucher's code is entered
Charge a voucher and then cancel the orderThe recharge is cancelled
The VAT for the order line is 0Yes
Sold vouchers are not relevant for daily turnoverYes

Voucher Balance

Use CaseExpected Result
Check the balance of a valid voucherThe current balance is displayed. A title (eg. "Voucher Balance" / "Gutscheinguthaben")
Check the balance of a redeemed voucherThe user is notified that the voucher is already redeemed
For mobile devices: Scan the QR-Code of a voucher with the device's cameraThe current balance is displayed