Ticket order updated Webhook

This webhook is triggered when a ticket order changes after its creation — currently when tickets of an order are cancelled (fully or partially).

The payload contains the full current state of the order and has the same structure as the Ticket order created Webhook.

Notes

  • When only some tickets of an order are cancelled, status stays "completed". The change shows in the order lines: quantity, total_count_people and total_price_in_cents reflect the state after the cancellation.
  • When all tickets are cancelled, status is "cancelled" and the quantity of every order line is 0.
  • When tickets are refunded at a reduced value, quantity × unit_price_in_cents no longer equals total_price_in_cents — always use total_price_in_cents for amounts.